The Policy

At Sultana Auduson, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

  1. Information We Collect
    We may collect the following information:
    Full name
    Email address
    Phone number
    Shipping and billing address
    Payment information (processed securely through our payment providers; we do not store your card details)
    Order history
    Device information, IP address, and browser type
    Cookies and website usage data
  2. How We Use Your Information
    We use your information to:
    Process and fulfill your orders
    Deliver purchased products
    Respond to customer inquiries
    Send order confirmations and shipping updates
    Improve our products, services, and website
    Prevent fraud and enhance security
    Send promotional emails or newsletters (only if you choose to receive them)
  3. Payment Security
    All payments are processed through secure third-party payment providers. We do not collect or store your debit or credit card details.
  4. Sharing Your Information
    We do not sell, rent, or trade your personal information.
    We may share your information only with trusted third parties, including:
    Payment processors
    Delivery and logistics partners
    Website service providers
    Government or regulatory authorities where required by law
  5. Cookies
    Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings, although some features of the website may not function properly.
  6. Data Security
    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
  7. Your Rights
    You may request to:
    Access your personal information
    Correct inaccurate information
    Delete your personal information (where legally permitted)
    Withdraw consent to marketing communications at any time
  8. Third-Party Links
    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
  9. Children’s Privacy
    Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
  10. Changes to This Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

    Contact Us
    If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
    Sultana Auduson
    Email: sultanaaudusonhq@gmail.com
    Website: www.sultanaauduson.com⁠