Overview

At Sultana Auduson, we strive to ensure your order is delivered safely and promptly.
Processing Time
Orders are processed within 1–3 business days after payment has been confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times are:
Within Nigeria: 2–7 business days.
International Orders: 7–21 business days, depending on the destination.
Please note that delivery times may vary due to courier delays, customs processing, weather conditions, or other unforeseen circumstances.
Shipping Fees
Shipping fees are calculated at checkout based on your delivery location and selected shipping method.
Order Tracking
Where available, tracking information will be sent to your email once your order has been dispatched.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 48 hours of delivery so we can investigate and assist you.

Contact Us
For delivery inquiries, please contact:
Email: sultanaaudusonhq@gmail.com